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Monday
September 22, 2003
Press Release
XDimensional and Afni Insurance Services Sign
Integration Agreement
Nexsure Agents Can Deliver 24/7 Customer Service
with CSR24
Las Vegas, NV, September 22, 2003 -- XDimensional
Technologies, architects of Nexsure®, the insurance
industry’s first Microsoft®.NET automation solution for
agents and brokers, and Afni Insurance Services, a leading
provider of customer care solutions for the insurance
industry and developer of CSR24, announced today that they
have signed an integration agreement. The scope of the
agreement provides for Afni Insurance Services and
XDimensional to work cooperatively to develop integration
between Afni’s CSR24 product and XDimensional
Technologies, Inc. (XDTI) Nexsure agency management
system.
“XDTI is committed to working in concert with leading
industry third party firms who provide products and
services our customers have expressed an interest in
utilizing,” commented Bill Hunt, EVP of Sales and
Marketing for XDimensional Technologies, Inc. “In our
review of various products and services XDTI has
identified CSR24 as our preferred solution for 24/7
customer care. Unlike other ASP providers, XDTI believes
in an open integration environment enabling our customers
to choose the products and services that best meet their
needs. As an ASP, Application Service Provider, we provide
service, and it is our responsibility to service the needs
of our customers, not to mandate which technology they can
use.”
Hunt continued, “Afni Insurance Services has taken a
unique approach to 24/7 customer service providing a
powerful combination of Internet as well as a telephone
access in CSR24. It is a proven approach that complements
our system, as well as our hosted strategy, delivering
unparalleled functionality to our customers and now, their
customers.”
“Afni Insurance Services is pleased to welcome
XDimensional Technologies, Inc. to the group of leading
agency management system vendors currently integrating
with CSR24. CSR24 is truly a system-independent solution
for agencies and we continue to expand our efforts with
system vendors on integration so that any agent who wishes
to select CSR24 as their preferred 24/7 solution is able
to take advantage of what we offer,” comments Richard H.
Roy, chairman and CEO of idNET, Inc., dba Afni Insurance
Services. “XDTI provides a robust system that serves the
needs of the entire agency - not just for property and
casualty, but also for Life & Health as well as Benefits.
This broader functionality increases the consumer demand
for 24/7 customer care and through this agreement, XDTI is
answering the call.”
About XDimensional Technologies, Inc.
XDimensional Technologies, Inc. (www.xdti.com) based in
Brea, CA., develops and markets software and other
technology solutions, and serves as an applications
service provider across the insurance industry, including
property and casualty, benefits, life, health and other
lines of business. XDimensional Technologies’ Nexsure
hosted software solution and professional service
offerings are designed to enable more efficient
information management and transaction processing among
insurance carriers, professional insurance agents,
brokers, and policyholders.
About Afni Insurance Services
IdNET, Inc., dba Afni Insurance Services, is a leading
provider of hosted and outsourced customer service
solutions for the insurance industry. Incorporating a
philosophy of Business Process Enhancement (BPE),
insurance products and services are specifically designed
to deliver the highest level of quality, function and
customer satisfaction to agencies, brokers, MGAs and
carriers. BPE solutions allow insurance professionals to
leverage their existing sales and service processes, and
expand them to deliver greater results. Afni Insurance
Services can be found on the Worldwide Web at
www.afniinc.com.
About Afni, Inc.
Afni, Inc. is a leading provider of customer interaction
solutions for market leaders in the communications and
insurance industries. Afni has created an exclusive,
superior, proprietary and unprecedented brand of
interaction outsourcing called "Upsourcingtm”. A
privately-held company headquartered in Bloomington,
Illinois, Afni's presence spans the United States
providing collections, customer care and insurance
services nation's leading communications and insurance
companies. Afni can be found on the World Wide Web at
www.afniupsourcing.com. Afni and its logo are registered
trademarks of Afni, Inc. All rights reserved.
| Contact
Information |
| Bill Hunt |
| XDimensional
Technologies, Inc. |
| Phone:
800-789-2567 |
| E-Mail:
bill.hunt@xdti.com |
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